Fractional Technical Services
- Capital Plan Creation & Updates - Living plans for each building and portfolio, not aging snapshots
- Vendor Oversight & QA/QC - Quality checks that keep scope, schedule, and budget on track
- PM Technical Support - Dedicated technical resource on call for your property managers
Your technical services function, fractional. One dedicated manager running capital planning, vendor oversight, and execution across your portfolio — without the cost, hiring risk, or single-point dependency of building it yourself.
Most residential portfolios don't have consistent technical oversight. Capital plans live as aging Excel snapshots. Reactive maintenance dominates the team's time. Good technical people are hard to find and harder to retain. And when a building manager leaves, the institutional memory leaves with them.
FTSO — SPG's Fractional Technical Services Office — makes SPG your technical partner of record. One dedicated FTSO Manager runs technical services across your portfolio, backed by SPG's full delivery network: capital planning, vendor QA/QC, PM technical support, quarterly reviews, annual portfolio review with ownership, and preventive maintenance planning. All of it continuous. All of it portfolio-consistent.
Comprehensive Technical Services for Your Portfolio
- Capital Plan Creation & Updates
- Vendor Oversight & QA/QC
- Property Manager Technical Support
- Quarterly Technical Reviews & Reporting
- Preventive Maintenance Planning
- Annual portfolio review
Built for residential portfolios that are scaling
FTSO is built for MURB (multi-unit residential building) portfolios: enterprise and mid-market property management firms, non-profit and municipal housing operators, private ownership groups and family offices, and selective regional REITs.
How an engagement starts -
What services does FTSO include for my portfolio?
FTSO covers capital plan creation and updates, vendor oversight and QA/QC, property manager technical support and escalation, quarterly technical reviews, annual portfolio reviews with ownership, and preventive maintenance planning and support across your portfolio.
How can FTSO help my residential portfolio grow sustainably?
FTSO provides continuous technical oversight across your portfolio by establishing SPG as your technical partner of record, delivering consistent capital planning, vendor quality control, and property manager support without the cost and risk of building internal capacity.
Do you provide customized solutions for different portfolio types?
Yes, FTSO is built specifically for MURB portfolios and adapts to your portfolio's size, geography, ownership structure, and technical maturity. We tailor onboarding pathways, capital plan structures, and review cadences to meet your specific operational and board requirements.
Can you track the performance of capital plans and technical work?
Absolutely. FTSO includes quarterly technical reviews and annual portfolio reviews with ownership, providing detailed performance tracking, capital plan updates, and defensible metrics for board presentations. JOBI Software supports continuous measurement and verification throughout the engagement.
What sets FTSO apart from other technical service providers?
FTSO is distinguished by continuous portfolio-wide coverage with one dedicated manager, integrated capital planning backed by JOBI Software, vendor QA/QC that ensures quality and budget discipline, and a proven onboarding pathway that replaces reactive audits with persistent technical oversight.
How quickly will I see results from FTSO?
Most engagements start with a 2–4 building pilot over 120 days, producing a working Integrated Capital Plan and vendor QA/QC baseline. The Capital Plan Readiness Assessment provides immediate diagnostic value, and quarterly reviews begin within the first 90 days of full engagement.
